About Pocket Full of Help
Hello! My name is Tina Shrake and I am the CEO of Pocket Full of Help. I have years of experience in the customer service industry and have a passion for babies. I have raised children myself and know how challenging that can be. I am CPR and First Aid certified. I have experience in preparing individual taxes and as an errand runner in a business environment. I am looking forward to helping you and I can't wait to hear from you!
Mission Statement:
Pocket Full of Help empowers families and businesses in the Oxford-Anniston community by providing high-quality childcare, reliable errand services, and expert tax preparation. Rooted in integrity, accountability, and customer satisfaction, we simplify daily life for working parents, senior citizens, and professionals---ensuring they have the time and support needed to thrive.
​
Vision Statement:
In every pocket, a promise: to uplift working people with heartfelt support and reliable services, creating a foundation of trust within our communities.
​
Core Values:
Integrity- Doing the right thing even when no one else is around
Honesty- We demonstrate trust and create an environment of transparency
Accountability-We take ownership of our actions, behaviors, and performance
Confidentiality- We take responsibility for safeguarding confidential information and upholding privacy standards
Customer Satisfaction- We are committed to consistently exceeding customer expectations by delivering exceptional service.
​